Classifieds

• Works with the Director of Retail Operations to develop and implement the museum's product development, buying, and retail sales strategies in alignment with the museum's mission and brand. 
• Sources new product for seasonal highlights, special exhibitions, and basic merchandise categories. In consultation with the Director of Retail Operations, initiates relationships with new vendors. 
• Works independently and with the Director of Retail Operations to select merchandise and plan assortments of both basic and seasonal/exhibition-related merchandise for both the store and web sales. 
• As assigned by the Director of Retail Operations, takes lead buying responsibility for assigned product categories. 
• Negotiates with vendors to achieve the best possible price (discounts) and terms (including dating, shipping/freight etc.), markdown money and co-op advertising. 
• Meet or exceed revenue, SKU count, inventory, and margin goals. 
• Prepare and match vendor invoices for accounting, resolves invoice discrepancies and support receiving of products when needed. 
• Works with the Director of Retail Operations and colleagues to allocate open-to-buy inventory dollars between basic, seasonal, and exhibition related merchandise. 
• Monitors sell-through of sell-through of seasonal and exhibition related merchandise; recommends markdowns, price adjustments, and other exit strategies; analyzes, sales and inventory levels and monitors relative margin performance of all merchandise categories. 
• Works independently and with the Director of Retail Operations to develop products based on the museum's collection and special exhibitions. 
• Ensures that merchandise assortments are bought efficiently in order to maximize sales and profitability and that they are aligned with the collection, exhibitions, and brand of the museum. 
• Provide product knowledge material for Sales Associate training purposes. 
• Maintains a regular presence in the museum store, leading by example to ensure that visitors experience a consistently high level of customer service and sales expertise. Working with the Store and Inventory Manager, assists in the day-to-day running of the retail store including training and supervision of volunteers. 

• Provides miscellaneous administrative support to Director of Retail Operations as needed 
• Performs other related duties as assigned. 

Apply online at https://about.asianart.org/careers/

The Chevaliers Bookstore Manager oversees all aspects of independent neighborhood bookstore
operations, in-store and online.This is an opportunity for someone with the ability to build and
maintain a strong team, positive work environment and outstanding customer service and sales base. The position reports directly to the owners, Patty Lombard and Bert Deixler. The Manager should possess highly adaptable multi-tasking skills, excellent oral communication and the ability to perform consistently and calmly under pressure.

The Manager will work with the owner to ensure a well-stocked, lively and welcoming store that
reflects the diverse tastes of the customers and neighborhood. They will manage daily operations of
the store, including customer service, inventory, and event oversight. Additionally,they will be
responsible for overseeing staff scheduling, meeting coordination, and procedure and policy
development and implementation.

Deep book knowledge and store operations experience are essential.

Responsibilities
● Oversight of staff and all operations, including customer service, inventory, merchandising,
stock management, payroll and financial management
● Creating a welcoming environment with constantly rotating displays reflective of current
themes and issues
● Oversight of receiving, inventory management, shipping and returns
● Maintaining open communication with owner on all operations
● Creating weekly staff schedules and meetings
● Stepping into any role in the operation of the bookstore as needed
Buying and Inventory
● Reviewing the Frontlist and Backlist for buying opportunities to keep store inventory dynamic
● Reviewing sidelines to keep up diverse revenue streams
● Oversight of online sales, receiving and shipping

Overall store operations
● Ensuring computer hardware and software is up-to-date and accessible, together with owner
● Website administration and maintenance
● Working directly with POS personnel to keep system current, troubleshoot problems, and
ensure 100% up-time
● Maximizing sales potential of key titles through merchandising
● Creating and maintaining shelf talkers together with assigned staff
● Planning, ordering and organizing displays and sections for thematic, locally themed, and/or
locally outperforming titles, categories and products as appropriate
Marketing and events
● Assisting owner with keeping store website and marketing content current and interesting

● Oversight of marketing program and staff, including social media postings (Instagram,
Facebook and others) to ensure daily postings, weekly videos, and other content
● Oversight of events programming, including book clubs, author signings, release events and
storytimes
● Working with local and other authors to create a robust author event agenda
Staff
● Responsible for recruiting, interviewing, hiring, on-boarding, and training a team of
booksellers, ensuring understanding of and compliance with standards, organizational goals
and direction
● Creating weekly staffing schedules for the bookselling team, making decisions about and
recommendations to owner for appropriate scheduling and staffing levels for both day to day
operations and event needs
● Work with owner to ensure proper staffing level and oversee recruiting, hiring and retention

Community
● Encourage a bookselling culture locally – sharing book information & recommendations with
booksellers & customers, writing & soliciting shelf-talkers, training handselling booksellers in
customer service and specific book knowledge and promotion
● Creating and maintaining relationships with important community organizations

Experience, Skills & Qualifications
The right candidate for the bookstore manager position will:

● Actively seek to understand the community and staff and be a problem solver
● Be community oriented, looking to foster camaraderie within a team and with the store’s
customers
● Have the ability to communicate clearly, kindly, patiently and confidently with team members
and customers
● Demonstrate expertise in book buying, gift buying, and merchandising
● Have knowledge of bookstore POS and inventory management systems preferably Booklog
● Be an enthusiastic reader
● Be flexible: weekends and holidays are required, as are early or late work hours
● Have experience in an ecommerce environment and retail management
● Be extremely detail oriented

The candidate will also have:
● A positive attitude
● A strong work ethic
● Exceptional people and communication skills
● Great organizational skills and attention to detail
● Ability to initiate and implement ideas
● A professional approach, and an easy going manner
● A love of books and the independent bookstore spirit
● Robust negotiating skills

The position is full time and exempt, and may require lifting and moving stock of 25 lbs or more.

Chevaliers is located on Larchmont Blvd in Hancock Park.
Salary starts at $70,000/year and depends upon bookstore experience.

Send resumes to ronydrosenbaum@gmail.com or patricialombard@mac.com